Emails and delivery¶

Use Edit webinar → Emails and delivery to customize messages and their timing. Save the event to apply changes to future deliveries.

Set delivery timing¶

Control	When it sends
Send reminder / Minutes before	Before the scheduled start
Send cancellation notice	When the event is cancelled
Attendee follow-up / Minutes after	After the event, for people who joined
No-show follow-up / Minutes after	After the event, for registered people who did not join

Timing fields accept 1–10,080 minutes. New events initially enable these options with 60-minute reminder/follow-up intervals. Review them for every event.

Delivery switches and message texts are saved with the webinar.

Write your messages¶

Edit Register Email, Reminder Email, Follow-up (Joined), Follow-up (No Show) and Cancel Email. Write plain text; line breaks are preserved. The surrounding email layout already provides a greeting and event details.

Variable	Replaced with
`{title}`	Current webinar title
`{name}`	Attendee display name, or “Guest” if missing
`{start}`	Start date/time in the event's time zone
`{end}`	End date/time in the event's time zone
`{joinUrl}`	Recipient's personal waiting-room and entry link

Example reminder:

{title} starts at {start}.
Have your worksheet ready and open your personal event page: {joinUrl}

Keep variable spelling and braces unchanged. Custom registration fields and other placeholders are not substituted. Confirmation and reminder emails also include a personal event-link button.

Restore default email templates replaces the editable texts with the defaults; save the event to apply them. Saving edited text does not resend already-delivered messages.

Check delivery expectations¶

The invitation list itself never sends invitations. Delivery also depends on the installation's email service and background processing. Check delivery with a test mailbox before inviting your audience.